This policy describes how your personal information is collected and used when you access our website or make a purchase. In short, we only collect the personal information necessary to operate the website and fulfill your order. We will not sell your personal information or use it for marketing or other unrelated purposes. In general, it is not shared with third parties unless it is necessary to do so to operate our website or fulfill the order (for example, if you order a package to be shipped via USPS, we must share your address with USPS). For more details, read below.
Use of Our Website
When you access our website, we collect some technical information about the device you use. This includes your IP address, which web browser you use, and similar technical information. This is used to properly display the website on your browser and distinguish your browsing session from others who may be accessing our website at the same time. This technical information is not used for marketing or shared or sold with third parties. It may be used for analytics purposes, for example to track things like how many different visitors come to our website, what percentage of visits lead to a sale, or what types of screen the website is viewed on. This type of analytics help us improve the website and its performance, and we do not sell any analytics data or use it for marketing.
Making A Purchase
When you place an order on our website, as part of the checkout process, we ask for additional personal information such as your name, address, and billing information. This information is necessary to fulfill your order – for example, to mail you a product we need a shipping name and address to mail it to. To collect payment for your purchase, we require your card number and billing address. We also collect contact information such as your email address so that we can reach out to you if there are questions, concerns, or problems with an order.
We do not sell this personal information, use it for marketing, or share it with third parties beyond what is strictly necessary to fulfill the order. For example, your credit card number will be securely passed to our payment processor so they may charge your card. We do not store or have access to your full card number. For subscription products, your payment information is securely stored by our PCI-compliant payment processor using tokenization, which allows us to process recurring payments without retaining sensitive card data ourselves. Your shipping address will be securely passed to the shipping carrier or their authorized postage provider (such as Stamps.com) when we purchase a mailing label for your package, and will appear on the mailing label so the carrier can deliver it to you.